Your Order

How long will my order take to arrive?
We say to allow 10 business days for delivery within Australia. However most of our customers find that their order arrives in much less time. Most orders a...
Wed, 11 Jul, 2018 at 3:34 PM
Can I collect my order?
Yes, orders can be collected from our Warehouse on the Sunshine Coast, Queensland by arrangement. Click here for directions and more information.
Wed, 11 Jul, 2018 at 3:36 PM
I want to change my order, what do I need to do?
Please contact us immediately on 1300 VETSHOP (1 300 838 7467) or email our dispatch team at We try to dispatch orders as...
Wed, 11 Jul, 2018 at 3:38 PM
I’m not happy with my order, what can I do?
If for any reason you are not happy with any products you order when you receive them, send us an email ( ) and tell us why and ...
Wed, 11 Jul, 2018 at 3:43 PM
Can you tell me more on how I can place an order?
For a guide on ordering with VetShopAustralia just click here.
Wed, 11 Jul, 2018 at 3:44 PM