Your Order

Can I collect my order?
By prior arrangement, you can collect your order from our facility at Unit 5, 42 Owen Creek Rd, Forest Glen QLD 4556 between 9am and 4:30pm Monday to Friday...
Wed, 15 Feb, 2023 at 3:22 PM
I want to change my order, what do I need to do?
Please contact us immediately on 1300 VETSHOP (1 300 838 7467) or email our dispatch team at dispatch@vetshopaustralia.com.au. We try to dispatch orders as...
Wed, 11 Jul, 2018 at 3:38 PM
I’m not happy with my order, what can I do?
If for any reason you are not happy with any products you order when you receive them, send us an email (info@VetShopAustralia.com.au ) and tell us why and ...
Wed, 11 Jul, 2018 at 3:43 PM
Can you tell me more on how I can place an order?
For a guide on ordering with VetShopAustralia just click here.
Thu, 14 Nov, 2019 at 1:22 PM
Lost or stolen order
Please ensure that you provide your full address when ordering. We cannot be responsible for non-delivery if you do not provide the correct address. Please ...
Thu, 18 Feb, 2021 at 2:51 PM