Your Order

Can I collect my order?
From 4:30pm Friday 27 March 2020, in the interests of the safety of our customers and staff these premises will be closed to the public until further notice...
Thu, 26 Mar, 2020 at 12:32 PM
I want to change my order, what do I need to do?
Please contact us immediately on 1300 VETSHOP (1 300 838 7467) or email our dispatch team at We try to dispatch orders as...
Wed, 11 Jul, 2018 at 3:38 PM
I’m not happy with my order, what can I do?
If for any reason you are not happy with any products you order when you receive them, send us an email ( ) and tell us why and ...
Wed, 11 Jul, 2018 at 3:43 PM
Can you tell me more on how I can place an order?
For a guide on ordering with VetShopAustralia just click here.
Thu, 14 Nov, 2019 at 1:22 PM
Lost or stolen order
Please ensure that you provide your full address when ordering. We cannot be responsible for non-delivery if you do not provide the correct address. Please ...
Thu, 18 Feb, 2021 at 2:51 PM