Your Order

Can I collect my order?
By prior arrangement, you can collect your order from our facility at Unit 5, 42 Owen Creek Rd, Forest Glen QLD 4556 between 9am and 4:30pm Monday to Friday...
Wed, 15 Feb, 2023 at 3:22 PM
I’m not happy with my order, what can I do?
If your order arrives damaged  or you have some other concern covered by the consumer guarantees under the Australian Consumer Law, please contact us as soo...
Mon, 20 Jul, 2026 at 10:13 AM
Can you tell me more on how I can place an order?
For a guide on ordering with VetShopAustralia just click here.
Thu, 14 Nov, 2019 at 1:22 PM
Lost or stolen order
Please ensure that you provide your full address when ordering. We cannot be responsible for non-delivery if you do not provide the correct address. Please ...
Thu, 18 Feb, 2021 at 2:51 PM