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How can your prices be so cheap?
I was looking for VetShopOnline, how come I ended up at VetShopAustralia?
Can I order prescription products from you?
Is Shopping with VetShopAustralia secure?
Will you keep my personal details private?
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How long will my order take to arrive?
Can I collect my order?
I want to change my order, what do I need to do?
I’m not happy with my order, what can I do?
Can you tell me more on how I can place an order?
I am having trouble ordering, what do I do?
I have a coupon code, how do I use it?
I have tried entering a coupon code and it did not work, what should I do?
Do you accept Paypal?
How much does shipping cost?
Do you ship to Japan?
Shipping and Tax Info for Canadians
Prohibited Delivery Countries
Important information for Delivery Addresses outside Australia
I have ordered from you before, but I can't see my old orders in the "previous orders" section in "my account"?
Legal and Terms of Service
Legal & Terms of Service
Help Desk Software