VetShopAustralia has been serving customers throught the world since we started in 1999. 

If you are located outside of Australia, it is your responsibility to ensure that your use of this website and the purchase of any products from us complies with the law where you are. We make no representation or warranty in this regard. By placing an order you warrant to us that in doing so you are complying with all laws in your country. You understand and agree that the sale occurs upon your order leaving our warehouse and title to the goods pass to you at that time. You are the legal owner of the products from that time and  you are the importer of those products .

Please note that some products such as pet food cannot be purchased by customers outside Australia.

If you live outside of Australia, your government may impose fees, taxes or import duties on the products you buy from us. All local taxes, customs duties and other government fees and charges imposed on any products you purchase or on your purchase are your responsibility. 

If you live outside Australia you'll generally receive your order within 7 to 10 business days, but some orders can take up to 28 business days. Actual delivery time depends on a number of factors including the amount of mail the post office has to process at the time and whether or not you live in a metropolitan area.