How much does shipping cost?
Fully tracked flat rate shipping is just $7.95 on orders up to 17.9kg to anywhere in Australia. Express Australian shipping starts at just $14.95 for orders...
Wed, 13 Nov, 2019 at 2:38 PM
Covid 19 Shipping Delays
7 January 2022 Unfortunately Australia Post, Aramex (formerly called Fastway) and other delivery companies are reporting increased delays caused by the...
Fri, 7 Jan, 2022 at 12:26 PM
How long will my order take to arrive?
A recent analysis of our orders shows that within Australia the average time from order to delivery is 5.6 business days with 55% of orders arriving in 5 bu...
Mon, 15 Nov, 2021 at 5:13 PM
Do you ship to Japan?
Unfortunately due to difficulties with Japanese Customs and Import Authorities, we are currently unable to ship to Japan.
Wed, 11 Jul, 2018 at 3:43 PM
Shipping for Canadians
VetShopAustralia has in the past shipped to  Canada. Unfortunately recent changes to the practices of the Canadian border authorities means that we can no l...
Tue, 5 Nov, 2019 at 2:29 PM
Delivery To Countries Outside Australia
Unfortunately due to the impact of Covid 19 on the  global supply chain and the serious restrictions and price increases imposed by delivery services, as we...
Mon, 1 Nov, 2021 at 2:43 PM
Important information for Delivery Addresses outside Australia
VetShopAustralia has been serving customers throught the world since we started in 1999.  If you are located outside of Australia, it is your responsibi...
Wed, 13 Nov, 2019 at 2:41 PM
Shipping Restrictions on Some Products
For various reasons we sometimes have to place restrictions of the shipping of some products to some locations for example because of manufacturer requireme...
Thu, 25 Jun, 2020 at 4:59 PM
Split Orders - Orders containing multiple items may be shipped seperately
In order to ensure we can give you the best possible prices, in some cases we will ship an order in two or more parcels, sometimes from different locations ...
Thu, 17 Sep, 2020 at 5:25 PM