Shipping
A recent analysis of our orders shows that within Australia the average time from order to delivery is 5.6 business days with 55% of orders arriving in 5 bu...
Mon, 15 Nov, 2021 at 5:13 PM
Unfortunately due to recent changes to tariffs and its effect on the global supply chain and the serious restrictions and price increases imposed by delive...
Mon, 1 Sep, 2025 at 10:43 AM
VetShopAustralia has been serving customers throught the world since we started in 1999. If you are located outside of Australia, it is your responsibi...
Wed, 13 Nov, 2019 at 2:41 PM
For various reasons we sometimes have to place restrictions of the shipping of some products to some locations for example because of manufacturer requireme...
Thu, 25 Jun, 2020 at 4:59 PM
In order to ensure we can give you the best possible prices, in some cases we will ship an order in two or more parcels, sometimes from different locations ...
Thu, 17 Sep, 2020 at 5:25 PM
Australia Post has started to phase out handwritten 'sorry we missed you' cards (also called "carding") – a change they say is aimed to p...
Tue, 30 May, 2023 at 12:28 PM
Please note that if you pay for an order using Applepay or Googlepay, the address you have stored in your Apple/Google Wallet will be passed to our system a...
Tue, 18 Nov, 2025 at 4:11 PM