VetShopAustralia.com.au
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1300 838 746
Knowledge base
FAQ
General
10
How can your prices be so cheap?
Can I order prescription products from you?
Is Shopping with VetShopAustralia secure?
Will you keep my personal details private?
I live in the USA, can I order from VetShopAustralia?
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Your Order
5
Can I collect my order?
I want to change my order, what do I need to do?
I’m not happy with my order, what can I do?
Can you tell me more on how I can place an order?
Lost or stolen order
Checkout
7
I am having trouble ordering, what do I do?
I have a coupon code, how do I use it?
I have tried entering a coupon code and it did not work, what should I do?
Do you accept Paypal?
How do I use store credit?
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Shipping
10
How much does shipping cost?
Covid 19 Shipping Delays
How long will my order take to arrive?
Do you ship to Japan?
Shipping for Canadians
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Your Account
1
I have ordered from you before, but I can't see my old orders in the "previous orders" section in "my account"?
Contact Us
1
Contact Us
Legal and Terms of Service
3
Our Guarantee
Legal & Terms of Service
Coupon Codes & Discounts
Rewards
2
Membership Pays Off
Rewards Terms and Conditions
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